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Millennium Gloucester Hotel London Kensington

Sep 24, 2024 8:00 AM - Sep 25, 2024 6:00 PM

4-18 Harrington Gardens, London, SW7 4LH, United Kingdom

Medical Information and Communications Conference


The 2024 DIA Medical Information and Communications Conference is designed for medical information professionals and builds on a legacy of successful past editions, with a focus on improving customer experiences across various touchpoints with pharma/biotech companies. Through a diverse and enriching programme, practical sessions, and an exhibition, the conference offers a unique opportunity for dialogue, networking, and learning.

Explore effective strategies for partnering with both internal and external stakeholders while navigating the ever-evolving landscape of business, regulatory, and legal requirements. Gain valuable insights into the impact of digital technologies on information delivery and customer interactions. We’ll explore how automation, digital advancements, and real-world evidence can significantly improve communication with customers — all while adhering to relevant guidelines.


  • Networking Dinner: Connect with fellow professionals in a relaxed setting and foster meaningful relationships beyond the conference sessions.
  • Open Mic Session: Back by popular demand! We heard your feedback, and we are delighted to reintroduce the open mic session. Share your insights, experiences, and innovative ideas in an inclusive environment.
  • Participant-Driven Agenda: The quality of the conference relies on the expertise and contributions of our participants. Submit abstracts to shape the agenda and ensure that discussions address the most pressing topics in the field.

      What Previous Participants Are Saying:

      “Medical information is even more necessary in times of uncertainty, and this event is essential to stay up-to-date, learn from each other, and stay at the forefront of our professional role.”

      “Around us, things have been moving fast this last year. The DIA conferences will be an opportunity to stop and think about how we can further develop the visibility of medical information. You will be able to learn from your peers and create a valuable network.”

      “A huge thank you for the conference! It was really, really good. The topics and presenters were excellent, but best of all, the atmosphere that was created by the organizing committee and DIA was beautiful.”

      “I liked the open mic sessions, a good opportunity for everyone to have a voice.”


      Need Approval in Order to Attend?

      Download and fill out our Justification Letter to demand to supervisor why this is a must-attend event.

      Featured topics

      • Customer Initiatives: Improving Medical Information for our customers, patient and healthcare professionals focused initiatives, innovative content creation & web portal examples.
      • Partnerships with other stakeholders: Internal partnerships (MSLs, Regulatory Affairs, Pharmacovigilance, etc.), as well as external partnerships.
      • Evolving the MedInfo Structure: Comparing and optimising in-house and outsourcing models, career development and retention of talent, strategy in managing MedInfo teams: onboarding process & working virtually.
      • The Value of MedInfo: The Value of MedInfo in terms of return on investment, communication/increase awareness of the value of MedInfo, internally and externally.
      • AI Progression and Use of Technology within MedInfo: New initiatives of AI/Technology use in MedInfo over the last 5 years, AI assistants/digital solutions, automation, data privacy.
      • Compliance and Regulations


      Want to learn more about Medical Information and Communications Conference? You've come to the right site!


      Hotel Information

      Learning objectives

      • By attending this conference, you will:

        • Understand how to improve Medical Information (MedInfo) for our customers and learn about patient/healthcare professionals focused initiatives.
        • Learn about innovative content creation and web portal examples.
        • Understand the value of internal and external partnerships.
        • Learn about the evolution of the MedInfo structure, including in-house and outsourcing models, career development, and retention of talent.
        • Understand the value of MedInfo in terms of return on investment and how to communicate/increase awareness of this value, internally and externally.
        • Learn about new initiatives of AI/Technology use in MedInfo over the last 5 years, including AI Assistants/Digital Solutions, Automation, and Data Privacy.
        • Understand compliance and regulations in the field.

      Program Committee

      • Elvar  Eyjolfsson
        Elvar Eyjolfsson Head of Global Medical Information
        Kyowa Kirin, United Kingdom
      • Hakan  Aribas, MD
        Hakan Aribas, MD Medical Operations Head
        Orion Healthcare Inc., Turkey
      • Isabelle C. Widmer, DrMed
        Isabelle C. Widmer, DrMed CEO elytra GmbH, Consultant
        elytra GmbH, Switzerland
      • Jürgen W.G. Bentz, MD, PhD, MSc
        Jürgen W.G. Bentz, MD, PhD, MSc Head of Medical Information & Patient Support
      • Katia  Castrillo, PhD
        Katia Castrillo, PhD Medical Information Europe Capability Senior Manager
        Eli Lilly, Ireland
      • Marie-Luise  Helmich, PhD
        Marie-Luise Helmich, PhD Head of Europe Medical Information
        Sanofi, Germany
      • Michelle  Bridenbaker, BSN, MS
        Michelle Bridenbaker, BSN, MS Vice-President at MILE, Head of Global Medical Information,
        Recordati Rare Diseases, Switzerland
      • Peter  Brodbin
        Peter Brodbin Director of Medical Information Effectiveness
        Pfizer Limited, United Kingdom
      • Sarah  Dunnett
        Sarah Dunnett Medical Operations Partner
        Sarah Dunnett Consulting Ltd, United Kingdom

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