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Session Chair(s)
Sarah Dunnett
Medical Operations Partner
Sarah Dunnett Consulting Ltd, United Kingdom
Speaker(s)
Can we Differentiate a Global MI Service by Market Size?
Ros O'Callaghan, MPHARM
Previously: Bristol-Myers Squibb Pharmaceuticals, United Kingdom
Previously: Head of Medical Capabilities EMAC (European Markets, Australia/NZ an
Optimising Written Response Documents – Applying Customer Survey Lessons to Guide our Service
Markus Hasenfratz, DRSC, MSC
Pfizer, Switzerland
MI Operational Effectiveness Lead