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Virtual

Apr 21, 2026 11:00 AM - Apr 21, 2026 12:00 PM

(Eastern Standard Time)

DIA Direct: From AI Experiment to Strategic Advantage: Future-Proofing MSL Engagement

Overview

Generative AI is quickly becoming part of Medical Affairs, but most teams are still figuring out how to move from individual use to real, consistent impact.

In this webinar, we’ll share what actually happened when AI was implemented on an MSL team, including what worked, what didn’t, and what we would do differently.

You’ll hear real-world lessons on:

-How an AI implementation program was structured and deployed

-What was measured to demonstrate impact and what was surprising about it

-Where teams struggled to drive adoption and consistency

-Why communication and manager enablement made the biggest difference

-What changed in MSL performance over time

We’ll also explore how AI is shaping expectations for the MSL role and what leaders can do to build sustainable capability across their teams.

If you’re looking for a behind-the-scenes view of what it's like to implement AI on an MSL team, this session is for you.

Who should attend?

Who should attend: The webinar is designed for Field Medical professionals, Med Info Professionals, Med Comm Professionals

Learning objectives

  • Apply a structured prompting framework to Medical Affairs use cases
  • Practice creating and adapting plug-and-play prompts for MSL engagement scenarios
  • Identify strategies for leaders to scale AI adoption into enterprise-level capability

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