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Medical Response Excellence


This module familiarizes medical affairs professionals with the preparation of written responses to specific drug information questions.

The module takes an average of 2 hours to complete.

This eLearning module can be purchased individually or as part of the Medical Communications eLearning Program (eight modules) or the Medical Affairs eLearning Program (11 modules).


Featured topics

  • Industry regulatory guidelines that govern industry-generated written responses
  • Description of the anatomy of a complete written response
  • Editing and writing abstracts for accuracy, completeness, grammar, and brevity
  • Principles of concise writing
  • Quality assurance: The editing and review process

Who should attend?

This program is designed for professionals involved in:

  • Medical affairs
  • Medical communications
  • Medical information
  • Medical writing
  • Field-based medical affairs support (i.e., medical science liaison)
  • Medical call center environment
  • Regulatory affairs
  • Clinical research
  • Professional education, training, and development
  • Document management/eSubmissions

Learning objectives

Upon completion of this module, learners should be able to:

  • Identify and apply regulatory guidelines that govern industry-generated responses for medical information when writing a standard response
  • Demonstrate mastery of medical writing excellence when writing a standard response regarding inclusion of data, scientific rigor, grammar, brevity, and clarity
  • Identify the components of a complete written response
  • Describe various levels of quality review that may be necessary for standard letters

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