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Medical Communications Primer: The Fundamentals of Medical Communications


  • Shelby Lynn Biagi, PharmD

    Shelby Lynn Biagi, PharmD

    • UCB Biosciences, Inc., United States

    Dr. Biagi serves as Site Engagement Lead for UCB, Inc. She brings over 15 years of experience within the pharmaceutical industry. She has held many memberships and designations over the years including positions with the American Medical Writers Association and the Georgia Pharmacy Association. Dr. Biagi received her PharmD and Drug Information Residency from Mercer University.

  • Jacqueline  Byun, PharmD

    Jacqueline Byun, PharmD

    • Manager, Medical Information
    • Sanofi, United States

    Jackie Byun is a Manager of Global Medical Information supporting the Consumer Healthcare and General and Established Medicine therapeutic areas at Sanofi. Prior to joining Sanofi, she held MI roles at Allergan and Daiichi Sankyo. Jackie earned her Doctorate of Pharmacy at Albany College of Pharmacy and Health Sciences and practices as a hospital pharmacist.

  • Payal  Desai, PharmD

    Payal Desai, PharmD

    • Associate Director, Medical Information-CV
    • Janssen Scientific Affairs, LLC., United States

    Payal Desai earned a PharmD degree from the University of Sciences in Philadelphia. Dr. Desai worked in community practice before transitioning to a career in pharmaceutical industry. Over 20 years, Dr. Desai served at several pharmaceutical companies. In her current role at Janssen, she is the Associate Director of Medical Information, where she is responsible for the successful launch of cardiovascular products. She provides strategic medical support, develops internal education plan, and participates in several cross-functional teams. She has mentored several Post-doc Fellows and pharmacy students throughout her career.

  • Kristin Fox Goettner, PharmD

    Kristin Fox Goettner, PharmD

    • Senior Director, Medical Information and Knowledge Integration
    • Janssen Scientific Affairs, LLC, United States

    After receiving her Doctor of Pharmacy degree from University of the Sciences in Philadelphia, Kristin completed a post-doctoral fellowship in Medical Information with Rutgers University and Ortho-McNeil Pharmaceutical. Upon completion of her fellowship, Kristin joined the Johnson & Johnson family of companies as a member of the Medical Information Department at Centocor, Inc. For more than fifteen years, Kristin has held numerous positions within Medical Information and is currently Sr. Director, Medical Information & Knowledge Integration at Janssen Scientific Affairs, LLC.

  • Sabrina  Lo, PharmD

    Sabrina Lo, PharmD

    • Director, Global Medical Information
    • Ultragenyx, United States

    Sabrina has 12+ years of medical communications and medical affairs experience within pharma. She received her PharmD from the Ernest Mario School of Pharmacy at Rutgers University and completed a 2-year postdoctoral Fellowship at Novo Nordisk. Prior to joining the Patient Access Collaboration and Exchange team at Genentech, she came from Baxter Healthcare (now Shire) within Global Medical Affairs. Prior to Baxter, she was at Novo Nordisk within their Medical Information unit. Sabrina's diverse experience includes competitor landscape review, advisory board planning, global launch readiness, and Fellowship program management.

  • Margaret  May, MLS, AHIP

    Margaret May, MLS, AHIP

    • Analytics & Operations Manager, Medical Affairs
    • Genentech, Inc., A Member of the Roche Group, United States

    Margaret May, MLS, AHIP, is a Literature Research Analyst in Medical Affairs at Genentech. Her primary responsibilities are providing information research, training, and serving on cross-functional and project teams. She has been in this role for 9 years. Prior to her current position, Margaret worked in a variety of pharmaceutical, medical, and scientific library settings for 10 years. Margaret earned her Master of Library Science from San Jose State University and her BA in Biology from the University of Colorado, Boulder. She is a Member of the Academy of Health Information Professionals as well as the following professional associations: Drug Information Association, Medical Library Association, and Special Libraries Association.

  • Ankur  Shah, PharmD

    Ankur Shah, PharmD

    • Director, US Medical Information
    • Incyte Corporation, United States

    In his role, he is primarily responsible for the management and oversight of all MI activities, including call center operations, and written content development. In addition, Ankur serves as the primary medical reviewer of promotional and scientific materials, and identifies/implements innovative MI communication channels. Prior to joining Incyte, he was the Director, Medical Information at Sunovion Pharmaceuticals. Prior to joining Sunovion, Ankur spent over 8 years working with the Johnson & Johnson Family of Companies in positions of increasing responsibility within MI and Compliance. Ankur earned his Doctor of Pharmacy degree from the University of CT.

  • Ellen  Whipple, PharmD

    Ellen Whipple, PharmD

    • Director of Medical Communications
    • Med Communications, Inc., Georgia

    Ellen has been employed with Med Communications, Inc for 9 years. She received both pharmacy degrees from the University of Georgia College of Pharmacy. Prior to her career at Med Communications Ellen practiced clinical pharmacy. Ellen is currently an Assistant Clinical Professor at the University of Georgia College of Pharmacy and a Medical Advisor for the Multiple Sclerosis Foundation. Ellen has 15+ years’ experience in writing and articulating scientific information. During this time, she has lectured to pharmacy students on multiple sclerosis, presented on multiple sclerosis at 30+ medical meetings/advisory boards, published 100+ articles, written advisory board meeting reports, and responded to FDA response letters.