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Medical Science Liaison

Learn about the role, responsibilities, and career path of the Medical Science Liaison (MSL).


This module provides a detailed description of the Medical Science Liaison (MSL) role. It begins with an overview of the role, then provides information on key areas of responsibility including identifying and interacting with thought leaders, managing a territory, gathering competitive intelligence, supporting the product lifecycle, utilizing appropriate systems, understanding evaluation metrics, and finally describing a career path.

This module takes an average of 2 hours to complete.

This eLearning module can be purchased individually or as part of the Medical Affairs eLearning Program (11 modules).

Featured topics

  • About the MSL role
  • Identifying and interacting with thought leaders
  • Competitive intelligence
  • Territory management
  • MSL activities and the product lifecycle
  • MSL systems
  • MSL evaluation

Who should attend?

  • Medical Science Liaisons who have been in their positions for 2 years or less
  • Medical Communications and Medical Information individuals who may work directly with the Medical Science Liaisons at their companies
  • Executive Leadership Team members who may be considering building or expanding a current Medical Science Liaison team
  • Professionals who may be considering the Medical Science Liaison role as a future career path

Learning objectives

Upon completion of this module, learners should be able to:

  • Identify the primary purpose of the MSL position, including functions it serves, primary responsibilities, and activities
  • Outline key factors in successful thought leader interactions including tiering
  • Define competitive intelligence and how MSLs do it as part of their role
  • Identify considerations for successful territory management, including credentialing
  • Identify how MSLs support the product lifecycle, their focus during each stage, and key MSL activities during that stage
  • List tracking systems that MSLs use in their work

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