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Royal Orchid Resort & Convention Centre

Jul 10, 2026 8:00 AM - Jul 11, 2026 6:00 PM

Jakkur Flying Club, Near Bellary Road, Allalasandra, Yelahanka, Bengaluru 560065, KA, India

DIA Medical Writing & Scientific Communication Conference - 2026

Redefining Medical Writing Practices: Global Insights, Local Excellence, and Future Frontiers

Session 7: Patient-Centric & Stakeholder-Focused Communications

Session Chair(s)

Vidhi  Vashisht, MS

Vidhi Vashisht, MS

Vice President, Head of Plain Language Services, Krystelis Ltd, India

Session Overview: This session explores the evolving role of medical writers in delivering truly patient-centric and stakeholder-focused communication across the clinical development lifecycle. It will examine how regulatory expectations such as EU CTR are reshaping patient-facing documents like ICFs and lay summaries, alongside the responsible use of AI to enhance readability and efficiency. It will also highlight gaps in current plain language summary practices, particularly around real-world evidence and timeliness, challenging whether we are genuinely improving patient access to information. Finally, the session addresses the often-overlooked issue of fragmented communication across functions and presents a practical approach to building an integrated patient communication ecosystem that improves consistency, efficiency, and patient understanding. Together, these perspectives encourage medical writers to move beyond compliance-driven writing toward a more strategic role in enabling clear, consistent, and meaningful communication for patients and stakeholders.

Speaker(s)

Vidhi  Vashisht, MS

Vidhi Vashisht, MS

Vice President, Head of Plain Language Services, Krystelis Ltd, India

Building an Integrated Communication Ecosystem Across Regulatory Writing, Disclosure and MedComms

Alap  Chavda, PHD

Alap Chavda, PHD

Principal Publications Writer, GSK, India

Trends and missed opportunities in Plain Language Summaries of Publications (PLS-Ps), a Targeted literature Review

Piyush  Upadhyay, MPHARM

Piyush Upadhyay, MPHARM

Senior Manager, Medical Writing, Thermofisher, India

Advancing Patient-Centric Communications in Clinical Research Organizations (CROs): EU CTR, AI-Enabled Readability, and Informed Consent Form (ICF)/Lay Person Summary (LPS) Best Practices

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