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From Dysfunctions to Dynamics: Mapping Hidden Assumptions to Strengthen Trust, Debate, and Accountability
Session Chair(s)
John Z. Sun, PHD, MBA, PMP
Program Lead, Portfolio, Strategy & Operations, CRM DU, Development
Novartis, United States
Link common team dysfunction signals with a practical mapping method to uncover hidden beliefs and routines. Learn small, safe-to-learn experiments and simple indicators to build trust, enable healthy debate, and strengthen accountability.
Learning Objective : Diagnose how common dysfunction signals relate to hidden beliefs and protective routines in team culture; Apply a step-by-step, unbranded mapping method to translate dynamics like low trust or weak accountability into testable insights; Design small, safe-to-learn experiments with lightweight indicators to build trust, productive debate, commitment, and accountability.
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