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Session 8 Plenary: Patient Centric Communication: Co-Create. Communicate. Transform.
Session Chair(s)
Meera Patel, PharmD
Head of Global Medical Information, Content
Bayer, United States
Sarah Jarvis, MBA
Global Medical & Evidence Lead
ZS Associates, United States
Sudipta Chakraborty, PhD
Clinical Trial Transparency Strategy Lead
Biogen, United States
In today’s evolving healthcare ecosystem, patient-centricity is no longer a philosophy - it is a strategic imperative that transforms how Medical Affairs communicates science, builds trust, and delivers value.
This session brings together leaders from Medical Affairs, Field Medical, and Medical Communications who have moved beyond episodic storytelling toward co-created, sustained engagement with patients, caregivers, and advocacy partners.
Participants will explore how co-creation reshapes the communication of evidence - ensuring that patient perspectives are not an afterthought, but a consistent, integrated element of scientific exchange. The session will showcase practical frameworks and real-world examples of how Medical Affairs teams have built enduring partnerships that elevate communication from data dissemination to shared understanding and impact.
Through an interactive discussion, expert panelists will illustrate how they have operationalized patient-engaged communication across the continuum - from early insight generation to publication planning, field exchange, and post-launch education. Perspectives from industry, clinical practice, and patient advocacy will demonstrate how collaboration and co-ownership of the scientific narrative drive both credibility and outcomes.
Learning Objective :
Attendees will leave with actionable tools and inspiration to strengthen their own communication practices - moving from talking about patients to communicating with them as co-creators in the shared mission to advance meaningful, measurable outcomes.
Speaker(s)
Writing for Equity: How Medical Writers Advance Diversity in Clinical Trials
Shalini Dwivedi, MPharm
Krystelis Limited, India
VP
Speaker
Representative Invited
Bayer, Germany
Speaker
Behtash Bahador, MS
Center for Information and Study on Clinical Research Participation (CISCRP), United States
Senior Director, Community Engagement & Partnerships
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