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Jun 04, 2024 1:00 PM - Jun 04, 2024 4:00 PM

Business Acumen: Tools to Enhance Work Relationships

This is a virtual pre-meeting Short Course in conjunction with the DIA Global Annual Meeting.


Pre-registration required and is an additional fee.

*Please note: Short Courses are stand-alone events. Registration for the main conference, forum, etc. are not mandatory.

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This Short Course will be offered virtually – Join from anywhere! Newly promoted employees need help when transitioning into a manager or leader role. This short course will offer two tools for the first-time manager or team leader: Situational Leadership and Masterful Delegation.

“20% of first-time managers are doing a poor job according to their subordinates, 26% of first-time managers felt they were not ready to lead others to begin with, and almost 60% said they never received any training when they transitioned into their first leadership role. No wonder 50% of managers in organizations are ineffective.” (Center for Creative Leadership, 2020).

Situational Leadership is a theory that encourages flexibility when managers oversee a diverse workforce where employees have unique developmental needs. However, naïve managers may resort to using the same management style with all employees and consequently, experience inconsistent results. Situational Leadership looks at two matrixes: employee competence to complete a task and the relationship between the employee and manager. Assessing along these two matrixes, managers can choose one of four styles: telling, selling, supporting and delegating.

The second tool is Masterful Delegation. First-time managers and leaders need a consistent approach when assigning tasks to others. To avoid marginal task output, poor time management, excessive over-use of resources, new managers and leaders will review five critical conversations to effectively delegate. These five critical conversations align with Project Management principles: initiating the project or task, planning, executing, monitoring and evaluation.

To deepen the learning, attendees will apply their knowledge to a case study complete with common management and team leader challenges. Participants will engage in action planning to apply the insights from the workshop to a current opportunity or challenge they are experiencing.

Register for two or more Short Courses and receive $50 off each Short Course! Purchases must be made at the same time to receive the discount. Discounts will be reflected on the last page of the cart.

Registered attendees for this virtual Short Course will receive access to the course recording for 2 full months post-course! This allows you to remain flexible with your schedule and not worry if you need to step out momentarily. Have a conflict with the dates of the course, but are interested in the content? Register anyway and you will receive access to the recording!

Who should attend?

This short course is designed for the newly promoted manager or leader or those who aspire to a management or leadership role.

Learning objectives

At the conclusion of this short course, participants should be able to:
  • Describe the Situational Leadership theory when assigning tasks to direct reports or team members
  • Implement the steps in mastering delegation conversations
  • Apply Situational Leader theory and Masterful Delegation steps to a custom case study

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