Digital Technology in Clinical Trials
Session 2 Track A: Implementing Clinical Trial Surveys: 60 Countries of Challenges
Session Chair(s)
Jules Mitchel, PhD, MBA
- President and CEO
- THI Pharma Services, United States
The use of surveys to obtain feedback from clinical trial participants has become a “hot topic,” but these surveys have been successfully used to garner patient feedback for over 3 years. In this presentation, we will share lessons learned through the development and implementation of thousands of clinical trial experience surveys by industry leaders.
This session will present a scalable, repeatable model that can be used to gather patient insights feedback during clinical trials. Numerous examples of regulatory and operational challenges (and solutions) will be provided based on implementations in over 60 countries.
Learning Objective : At the conclusion of this session, participants should be able to:
- Describe the concept of clinical trial experience surveys
- Understand regulations associated with study feedback questionnaires
- Detail best practices of developing actionable guidance from patient experience feedback
Speaker(s)

Implementing Clinical Trial Surveys: 60 Countries of Challenges
Jennifer Kelly
- Vice President, Operations
- HealthiVibe, a division of CoreEvitas, LLC, United States

Speaker
Stephanie Manson
- Senior Director, HEOR Excellence
- Novartis, United States
Speaker
Stéphane Millet
- Director of Account Management
- Acolad Life Sciences, United States
Ally Ferlito
- Healthcare Advocate
- United States
Contact us
Registration Questions?
Preconference Short Courses
Short Course 1: Approaches for Developing Novel Digital Endpoints for Medical Product Development
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Digital Technology in Clinical Trials Resource Kit