After graduating from the University of Paris XI, France with a Doctorate in Pharmacy, Isha worked in a hospital in Paris before moving into research and development in Nippon Roussel K.K. in Tokyo, Japan, now incorporated into Sanofi. After moving to the US, she worked in several medical affairs functions at companies such as Wyeth, GSK and Shire. Isha has managed multi-functional teams and held roles of increasing responsibility in medical information, clinical trial patient recruitment & retention and publications. In 2013, Isha joined Med Communications as Global Lead. Med Communications is a global medical affairs and pharmacovigilance service provider supporting the pharmaceutical, biotechnology and medical device industries.

Janet is responsible for the Medical Information function in the European region, which responds to requests from healthcare professionals and patients about Gilead’s medicines. She is a Nominated Medical Signatory for Gilead. Janet is recognised globally as a leader in Medical Information in the pharmaceutical industry. She is an active member of PIPA (Pharmaceutical Information and Pharmacovigilance Association) and the DIA. She chaired the annual DIA Medical Information and Communications conference in Europe from 2006 to 2011, 2016 to 2019. In 2012 Janet was given an Outstanding Service award by the DIA. She was awarded Fellowship of the Royal Pharmaceutical Society in 2017 in recognition of her contribution to pharmacy.

Michelle is currently the Global Medical Information Lead at Idorsia Pharmaceuticals Ltd. She has worked in industry Globally for over 15 years in roles including: Medical Device Sales, Med Info, Pharmacovigilance and Medical Affairs for Ethicon Endosurgery (a J&J Company), Eli Lilly, Pfizer, Amgen, Shire and Biogen. Michelle is very passionate about Med Info & Med Affairs and is highly motivated by innovative, customer centric ways to support healthcare and non-healthcare professionals around the world to ensure the safe and effective use of medicines.

Sarah is a Medical Operations Consultant working with Medical Information, Affairs and Compliance professionals, applying skills in clinical pharmacy and experience as a Regional Director and Cluster Senior Manager. She has partnered many teams and led a wide range of initiatives, e.g. catalysing complex projects; auditing and improving processes; developing clear operating frameworks; evaluating and implementing novel technologies; upskilling multi-cultural, cross functional groups; and effecting change. A Pharmacist and Medical Signatory, Sarah sustainably improves business and patient outcomes. She is a past President of PIPA, founding member of the MILE body, and has supported the DIA as a committee member and session chair since 2008.

Marie-Luise is the Head of Europe Medical Information at Sanofi. Before, she has led Medical Information for Sanofi in Germany, Switzerland and Austria. Besides ensuring high-quality Medical Information for all customers and products, she is working on inclusion of new digital media in the Medinfo channel mix. She is the Co-founder of the subcommittee Medical Information of the industry association (VFA) in Germany. Before joining Medical Information she has gained experience in Medical Affairs, Supply Chain, and as a Qualified Person in Quality.

Isabelle Widmer, MD is a life science consultant and coach based in Europe. Isabelle supports teams in both Fortune 500 companies and biotech to deliver global transformation programmes in Medical Affairs and Med Info. Combining an entrepreneurial mindset, analytical and project management skills with the ability to design and implement tailored solutions, Isabelle takes pride in proposing pragmatic, sustainable and cost-effective solutions. A published author, frequent conference presenter, recent Programme Director at Basel University in postgraduate education in pharmaceutical medicine and a Program Committee member for the DIA Annual European Medical Information and Communications Meeting she is passionate about continuing education.

Sabine Lischka-Wittmann, PhD is currently the European Medical Information Director for Eli Lilly & Company. She was previously the Senior Manager of the Medical Information and Medical Liaisons teams in Germany. Sabine is a highly experienced Medical Information manager: she has managed the German team for over 20 years. Sabine has lead numerous projects across the European region during her role as a European MedInfo Coordinator, including the implementation of Virtual MedInfo Teams in Europe to increase productivity, a quality assurance system for MedInfo responses, and the harmonization of process flows in this function. Sabine has presented at the DIA US Medical Communications workshop as well as the European Med Info conference.

Emilie has been working for more than 7 years at Actelion in different roles. Initially involved in various projects in Medical Information, Emilie's role has grown with new activities including overseeing the operational activities for medical information and leading cross-functional projects to implement new clinical trials transparency requirements within Actelion. Emilie's responsibilites also include communication on her team’s activities within the company and the development of key performance indicators. Emilie studied pharmacy at The University of Clermont-Ferrand (France) and completed a Masters in Management of Pharmaceutical Industries in Dijon (France).

Sarah is a Senior Medical Information Specialist at Pfizer Global MI, with over 15 years’ experience. During this time she has worked at a national, European and global level involved in many different aspects of the MI function from front-line activities to helping manage outsource contracts and MI integrations. She currently holds regional responsibility for medicines in the Neuroscience portfolio and is involved in a number of initiatives for improving the customer experience and enhancing relationships with internal stakeholders.

- Medical Information Consultant & Trainer for the past 10 years, working directly with over 35 companies. Trained personnel from many more companies! - Over 34 years pharmaceutical industry experience. - Past President PIPA & co-chair DIA Med Comms community. - Frequent speaker at DIA conferences & company Global Medical Information conferences. - Passionate about all aspects of Medical Information, including strategic planning, optimizing operations, systems, compliance & regulations, organisational change, quality management and digital opportunities. Co-author of the Global Regulatory Framework for Medical Information – see www.medinforegs.com - Find me on my website, LinkedIn, Facebook & Twitter. Or call +44 7545 972727

Drew is Global Head of Medical Information and MSL Practices at GlaxoSmithKline, leading these two external-facing medical affairs groups through a transformation of how they develop and deliver medical and scientific information to customers. Prior to this role, Drew has worked in a variety of countries and contributing to European and Global Medical Affairs roles at Bayer Healthcare and Bristol-Myers Squibb. Before joining B-MS, Drew held positions in pharmaceutical market research, clinical research and post-doctoral academia. He studied Physiological Sciences and completed his doctorate in Cardiac Pharmacology, both at Oxford University.

Kai is a neuroscientist, book author, keynote speaker, and founder of the research agency The Neuromarketing Labs holding a PhD in neuroscience. He uses brain scans – i.e. EEG and functional MRI – in order to reveal how people think about prices, products and information. His work has been featured by Der Spiegel, Forbes, Businessweek and many more. His clients include major players in the pharmaceutical sector as well as industries ranging from automotive through financial services to FMCG. Previously, Kai has gained several years of experience both as a pharma strategy consultant with international management advisors Simon-Kucher & Partners and as a neurophysiologist at the National Institutes of Health in Bethesda, MD.

Ms Pickaert is the Deputy Director General of EFPIA, member of EFPIA’s General Management. Since 2008, Ms Pickaert is coordinating EFPIA’s ethics and compliance activities. Following the adoption of the 2010 Leadership Statement calling for greater transparency, accountability and ethical behaviour within and industry framework of self-regulation, she took the lead of activities including the creation of the EFPIA e4ethics platform and the development of the EFPIA Disclosure Code. She is acting as the Chief Ethics & Compliance Officer at EFPIA. In 2015, she was asked to take the role of Ambassador to the Medical Communities, coordinating EFPIA’s relationships with medical & scientific societies, including learned societies.

Anuska is a Regional Therapy Area Lead within Medical Information for Pfizer. Anuska has a background in Bio-Pharmaceutical Sciences, after which she completed her PhD. Her thesis was about developing an in-vitro model to detect genotoxic products. Anuska started working for Pfizer Medical Information as one the front-line colleagues in the Netherlands handling medical enquiries from customers. She has been working for Pfizer for more than 10 years in several different roles. Anuska is passionate about MI, the value it provides in the way they all help make patient’s life better.

After becoming hooked on the power of computers for developing meaningful insights from data, Daniel joined pharmaceutical market research specialist Medicare Audits (later acquired by IMS Health), as part of a team developing new technologies for analysing and presenting market research data from hospital pharmacies. In 1998, foreseeing that the Internet was about to change people’s lives, he founded CREATION. In 2012, noting that many doctors were using public social media to collaborate and share ideas, Daniel conceived a new technology, CREATION Pinpoint, to distil the voice of healthcare professionals from their public online conversations and develop insights for healthcare market research.

Enrique is responsible for ensuring that Medical Information Europe creates exceptional customer experiences, driving a customer service mind-set and executing related programs and tactics based on the understanding & measurement of Customer insights. He played a central role in the set-up, go-live and stabilisation of the Lilly Medical Information Operations In Europe as a Medical Information Manager. Prior to this role, Enrique has gained several years of experience as a General Manager of QMSpecials , working on a manufacturing Quality assurance role and with several years of experience as a community Pharmacist. Enrique holds a Masters in pharmacy and is a qualified pharmacist.

Mark is an IT and Data Privacy specialist with over 20 years’ experience. Much of his experience was gained in-house at IBM where he was Global Privacy Counsel for many years. He regularly advises many global companies on developing data privacy compliance programs. He has particular expertise in dealing with international data transfers matters and the development of ‘Binding Corporate Rules’.

Previous positions: Novartis Pharmaceuticals – Region Europe Medical Expert on Bone & Pain; Novartis Pharmaceuticals – Medical Information & Communication Manager; Novartis Pharmaceuticals ANKARA Rheumatology, Gastroenterology & Urology Therapeutic Area (Reg. Medical Manager); Sincanli Government Hospital, AFYON Medical Group Chairman & Chief of Staff, E.R. Doctor; Universal Group, Bodrum/MUGLA Emergency Boat and E.R. Doctor. Education: Faculty of Medicine, University of Trakya, EDIRNE.

Joe has been at Bristol-Myers Squibb for 7 years and is responsible for driving strategic innovation focused on improving internal and external customer experience for the Medical organization. Joe’s depth and breadth of expertise includes strategy, creative, technology, and operations. He’s played an integral role developing enterprise-wide digital standards, process/system overhauls and ground-breaking digital projects that have transformed the way both Commercial and Medical teams operate.

An academic background in Electronic Engineering he’s worked in IT at Lilly for over 30 years, with the last nine years focused on providing IT consultancy & leadership to the Global Medical Affairs area. Experience in designing and building Omni-channel customer contact centres as well as innovative tools & process to support customer agents. In 2015, he was part of a Lilly team that won the PMEA Innovations award for developing www.lillymedical.com providing medical answers online. An active member of MILE, a founding partner/technology advisor as well as leading their sub-team focused on Digital solutions. He led the development of their cross-industry customer portal that allows HCP & Consumers find Pharma Medical Information services.

Will Moore has worked in content marketing, social media and technology journalism for nearly a decade. Previously a regular contributor to some of the UK’s most recognised tech blogs, Will has also worked with some of the most innovative and disruptive companies in the world, delivering communications, PR & marketing strategy for many early-stage startups which are now household names. Whilst content delivery and brand messaging has always been the focus of Will’s career, his passion has always been in emerging technologies and the impact they have on society. He has a deep knowledge of the technology industry, the latest trends and products. Will’s career has seen him work at director level with agencies, startups and venture capitalists.

Thorsten Rothweiler has a graduation as Bachelor Professional of Business CCI (IHK Hochrhein-Bodensee). He started his Career at Roche Pharma AG in Grenzach / Germany in 2011 in the Medical Information department, where he is responsible for any kind of data analytics. Furthermore, he is a member of different regional and global reporting groups with a strong focus on improving the quality of Medical Information data.

Georgina is part of the World-Wide Medical Contact, Content and Insights (MCCI) organisation at Bristol-Myers Squibb (BMS). She is the UK and Ireland MCCI lead for Cardiovascular and Immunology and is responsible for leading and fulfilling UK and Irish medical information activities. Georgina is passionate about working closely with medical contact and content teams to ensure the provision of a highly customer focused local Medical Information service. Georgina joined the European BMS Medical Information team in 2011 supporting local market and contact centre operational activities. In 2014 she joined the UK Medical information team as a Medical Information Specialist for the Virology, Immunology and Mature brand portfolios.

Therese holds a Master’s degree in Pharmacy and has almost 10 years’ experience of Medical Information provision. She has worked in the hospital MI setting as well as in medical affairs functions at companies such as Abbott and Sanofi-Aventis. Therese joined Baxter in 2014 where she has implemented and developed a Nordic MI service and she has recently accepted a new position in Baxter as European Project Lead MI Transition where she will work with the implementation on future technology projects.

Ros O’Callaghan is a member of the Worldwide Leadership Team for Medical Contact, Content & Insights at Bristol-Myers Squibb. She is specifically responsible for EMAC (European Markets, Australia and Canada). Within BMS she has been a key driver in the Globalisation of many activities. By training and early career, Ros is a pharmacist with extensive Medical Information experience, both optimising capabilities in large Multinationals and developing services in Smaller Companies. Ros also has experience of providing Consultancy and Training to many Pharmaceutical Companies and individuals.

Tünde is a medical doctor, pediatrician, trained in business administration with broad experience in pharmaceutical and healthcare environment. She has been treating patients and contributed to several kind of preventive and disease awareness programs tailored for public and for professional audiences. She gained extensive work experience as a healthcare consultant as well working in various management roles in pharma on local and global level. In her current role as Global Medical Information Leader at Roche she is supporting Hemato-oncology, Cancer Immunotherapy & Hemophilia disease areas. Beside product related activities she is involved in network initiatives as well as taking care of the MI interface with Safety and Quality functions.