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An additional registration fee is required for all preconference tutorials. Register today for this tutorial.

The role of a leader in organizing and leading a group is often misunderstood and, as a consequence, the group may not perform up to expectations, or it may spend a considerable amount of time dealing with dysfunctional group dynamics instead of the work to be accomplished. This tutorial addresses those issues by exploring the types of work groups, how they can be more effective, and how individuals can correct group dynamics and help the group achieve higher levels of performance.

Who should attend?

This tutorial is designed for individuals who must manage group activities on a permanent or project basis, for those who must work on teams but are not in charge of teams and are interested in learning how to exert influence on group behavior, and for individuals to whom project managers report.

Learning objectives

  • Identify the different types of work group structures and be able to predict the quality of work the group will produce;
  • Identify ways to correct dysfunctional group dynamics;
  • Create and maintain cooperation among team members, including cross-functional teams.