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Special Resident, Fellow and Preceptor Session: Emotional Intelligence
Session Chair(s)
Evelyn R. Hermes-DeSantis, PharmD
Director, Research and Publications
phactMI, United States
This session will emphasis the training necessities of emotional intelligence to the new-to-pharma residents/fellows and employees. Leadership training, team building, meeting facilitation, conflict resolution, negotiating, business etiquette, and management styles are all highlighted in this session.
Learning Objective : At the conclusion of this session, participants should be able to:
• Define emotional intelligence and the potential impact it has on communications in the workplace
• Self evaluate the 4 types of personality areas that define workplace communications
• Identify potential valued communication techniques based on the profiles of individual co workers
Speaker(s)
Faculty
Michael Toscani, PharmD
Rutgers Institute For Pharmaceutical Industry Fellowship, United States
Research Professor
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