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Medical Science Liaison

Learn about the role, responsibilities, and career path of the Medical Science Liaison (MSL).


This module provides a detailed description of the Medical Science Liaison (MSL) role. It begins with an overview of the role, then provides information on key areas of responsibility including identifying and interacting with thought leaders, managing a territory, gathering competitive intelligence, supporting the product lifecycle, utilizing appropriate systems, understanding evaluation metrics and finally describing a career path.

This module takes an average of 2 hours to complete.

This eLearning module can be purchased individually or as part of the Medical Affairs eLearning Program (11 modules).

Featured topics

  • About the MSL role
  • Identifying and interacting with thought leaders
  • Competitive intelligence
  • Territory management
  • MSL activities and the product life cycle
  • MSL systems
  • MSL evaluation

Who should attend?

  • Medical Science Liaisons who have been in their positions for 2 years or less
  • Medical Communications and Medical Information individuals who may work directly with the Medical Science Liaisons at their companies
  • Executive Leadership Team members who may be considering building or expanding a current Medical Science Liaison team
  • Professionals who may be considering the Medical Science Liaison role as a future career path

Learning objectives

Upon completion of this module, learners should be able to:

  • State the primary purpose of the MSL position; explain the history and importance of the MSL role, including functions it serves and primary responsibilities and activities
  • Explain the importance and process of tiering thought leaders and outline key factors in successful thought leader interactions
  • Explain considerations for successful territory management, including credentialing, and describe preparation activities that lead to a successful interaction
  • Explain how MSLs support the product lifecycle, identify their focus during each stage of the product lifecycle, and list key activities the MSL completes during that stage
  • Explain how a CRM can be a valuable tool for an MSL and describe factors for successful customization
  • Describe regulatory guidances that govern the work of an MSL, including the Sunshine Act and state regulations and state the fact that the MSL is responsible for being aware of the laws, regulations, and guidelines that govern their work
  • Explain the metrics that are used to evaluate an MSL’s success in the role, as well as the career path options that are available to MSLs

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