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Sheraton Phoenix Downtown

May 03, 2027 11:00 AM - May 05, 2027 12:30 PM

340 N. 3rd Street, Phoenix, AZ 85004, USA

Medical Affairs and Scientific Communications Forum

The longest running neutral forum cultivating interdepartmental relationships in medical affairs

Early Bird Rates End

DAYS

HOURS

MINUTES

SECONDS

Session 6 Track 1: Preserving Patient Trust in Rare Disease: Advancing Patient-Centric Engagement When Development Ends

Session Chair(s)

Michael  DeLuca, PharmD, MBA, MS, RPh

Michael DeLuca, PharmD, MBA, MS, RPh

Executive Vice President, Global Medical Affairs & Medical Information, EVERSANA, United States

Exploring what sponsors owe rare disease patients when development stops, and the dissonance felt when patient-focused intent meets difficult development decisions, and how courageous communication can preserve trust and respect patient contributions.

Learning Objective : 1) Describe what meaningful patient engagement requires when rare disease development is discontinued, including how disappointment, limited treatment options and prior patient contributions shape community expectations 2) Identify communication principles that help sponsors preserve trust with patients and caregivers after difficult development decisions

Speaker(s)

Representative Invited

When Development Stops, What do Sponsors Owe Patients? Preserving Trust in Rare Disease Patient Engagement

Representative Invited

Principal - Patient Engagement & Commercial , Sprout Health Solutions Ltd, United Kingdom

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