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The Westin Boston Seaport District

Mar 02, 2026 11:00 AM - Mar 04, 2026 12:30 PM

425 Summer Street, Boston, MA 02210, USA

Medical Affairs and Scientific Communications Forum

The longest running neutral forum cultivating interdepartmental relationships in medical affairs.

Session 3 Track 3: Real-World Tools That Work the Way MSLs Do

Session Chair(s)

Richard  Swank, PHD

Richard Swank, PHD

Founder

Scientific Engagement LLC, United States

Iris  Tam, PHARMD

Iris Tam, PHARMD

Founder & Principal Consultant

Iris Tam, LLC, United States

As the role of the Medical Science Liaison (MSL) continues to evolve, Medical Affairs leaders are looking for new ways to support these field medical teams with smarter tools, better data, and workflows that reduce friction instead of adding to it.

We will also examine how real-world evidence via generative artificial intelligence (AI) is changing and enhancing the way MSLs interact with data and information. Presenters will demonstrate and evaluate tools in current use that allow field medical teams to better plan and execute for external engagements.

Learning Objective :
  • Evaluate how embedded AI can streamline field medical workflows, reduce response time, and increase HCP impact
  • Apply real-world patient data to improve HCP engagement decisions in everyday Medical Affairs workflows
  • Demonstrate how GenAI tools can guide MSLs from insight to action

Speaker(s)

Florian  Hoehn

Florian Hoehn

Mavens (A Komodo Health Company), United States

Director, Technology Strategy & Data Practice

Justin  Yu

Justin Yu

Advection, United States

Co-Founder

Kristen  Felthousen, MS

Speaker

Kristen Felthousen, MS

Career CRISPR LLC, United States

Founder and CEO

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