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Millennium Gloucester Hotel London Kensington

Oct 22, 2025 8:00 AM - Oct 23, 2025 3:30 PM

4-18 Harrington Gardens, London, SW7 4LH, United Kingdom

Medical Information & Communications Conference

Engage with medical information professionals and other field experts in a dynamic programme of workshops and interactive discussions that will truly benefit from your active involvement.

Session 2: Closer to the Customer: Real-World MedInfo in Action

Session Chair(s)

Sarah  Dunnett

Sarah Dunnett

Medical Operations Partner

Sarah Dunnett Consulting Ltd, United Kingdom

Let’s see how Medical Information puts customers — especially patients — at the center. This session features stories of embedding the patient voice, responding to crises with agility, identifying engagement gaps, and designing accessible content through pictograms. Find out how MI teams deliver information that truly resonates in real-world situations

Speaker(s)

Marta  Moreno, PhD

Embedding the Patient Voice into Medical Information: A Multi-Functional Approach to Enhance Clarity, Access, and Trust

Marta Moreno, PhD

Ipsen, Spain

Global Medical Information Senior Manager

Patricia  BELLOT

Crisis Management in France: An agile and collaborative response to serve patients

Patricia BELLOT

Sanofi, France

Medical Information Lead France and Benelux

Adeline  Rosenberg

Qualitative identification of gaps in the practice landscape of patient involvement in publications

Adeline Rosenberg

King's College London, United Kingdom

Doctoral researcher - Centre for Pharmaceutical Medicine Research

Yara  Mangindaan

Enhancing Understanding of Medicine Information: A multi-stakeholder Approach to Uniform Pictograms

Yara Mangindaan

Medicine Evaluation Board (MEB), Netherlands

Pharmacist Patient Information

Carolien  Van De Wal, PharmD

Enhancing Understanding of Medicine Information: A multi-stakeholder Approach to Uniform Pictograms

Carolien Van De Wal, PharmD

MSD, Netherlands

Director Regulatory Affairs

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