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Session 10 Track 3: From Question to Answer: How Automation can Improve Health Authority Communication
Session Chair(s)
Cindy Chiu
Senior Director, Regulatory Affairs Operations, Merck & Co., Inc., United States
This session will focus on the innovations being made with technology to address the need for compliance, quality and efficiency when handling health authority questions and communication. From original receipt and handling to responding with consistent information quickly, companies such as Merck and Phlexglobal are improving the end-to-end process with intelligent technologies.
Learning Objective : At the conclusion of this session, participants should be able to:- Understand the importance of addressing HA Comms in an end-to-end fashion
- Identify areas within their organization where there are opportunities for improvement for HA Comms
- Better understand how modern technologies can be leveraged for greater overall performance
- Assess the advantages of a Health Authority Response to Question central repository for specific use cases
Speaker(s)
Biopharmaceutical Case Study: Automating Health Authority Communications with Machine Learning
Director of Sales & Account Management, LORENZ Life Sciences Group, United States
Response to Health Authority Questions (RTQ)
Senior Director Regulatory Innovation and Information Management , Merck & Co., United States, United States
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