Back to Agenda
Session 7: Putting Theory Into Practice
Session Chair(s)
Monica Rojo Abril
Medical Information Manager Iberia Cluster
Gruenenthal Pharma S.A., Spain
Would you like to improve and transform your Medical Information services and processes? This year’s session of “Putting Theory Into Practice” will include a variety of presentations that will look at the challenges we face in Medical Information and Communications and bring them together with innovative solutions for both the internal business and external customers. Various issues will be covered from measuring customer satisfaction in a major pharmaceutical company, to collaborative work across multiple companies in Spain on the challenges of providing off-label information, through to one of the hottest aspects of our work – data privacy. Speakers will share their success stories and challenges with short and lively presentations - all with the aim of sharing experiences, providing inspiration and ideas, and encouraging debate among attendees.
Speaker(s)
Self-Reporting Tool for Customer Satisfaction Measurement
Paula Daniela Scopetta
Eli Lilly, Ireland
Medical Information Manager
Off Label Information Management by the Pharmaceutical Industry in Spain: Towards a Homogenisation of Use
Anna Campuzano Garcia, DrSc
Ferrer Internacional, Spain
Medical Information Manager
GDPR and 100 Medical Information Services: Summary of Experience from a Global Medical Information Outsource Provider
Elizabeth Mapp
Propharma Group, United Kingdom
Director, Global MI/PV Quality Assurance
Considerations for Real World GDPR Implementation: A Contact Center Service Provider Perspective
Larry J Davis, PharmD
Keck Graduate Institute, School of Applied Life Sciences, United States
Professor of Practice, Clinical and Regulatory Affairs
Chatbot for new Multiple Sclerosis product
Suzanne C. Meenan
Roche Products Ltd, UK, United Kingdom
Medical Information Group Lead
Have an account?