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Novotel Barcelona City

Nov 15, 2017 9:00 AM - Nov 16, 2017 5:00 PM

Avenida Diagonal 201 (Entrada por Ciutat de Granada), 08018 Barcelona, Spain

11th Annual European Medical Information and Communications Conference and Exhibition

The only European forum dedicated to medical information and communications, organised by medical information and communications professionals.

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Session 5: Vendor Engagement and Optimization

Session Chair(s)

Michelle Bridenbaker, BSN, MBA, MS

Michelle Bridenbaker, BSN, MBA, MS

Vice-President at MILE & Head of Global Medical Information, Recordati, Switzerland

This session will focus on the key considerations for the engagement of vendors in supporting the needs of medical information and communications teams. The speakers will begin by illustrating the importance of defining the need and scope of a vendor, highlighting critical criteria that should be considered when evaluating and engaging with a vendor, and most importantly, how to successfully maintain the vendor relationship to ensure a healthy operating model fit for the organization and future. In addition to theoretical frameworks, actual case studies will be presented to illustrate successful vendor engagement and partnership. As well, a detailed case study will also highlight the complexities associated with switching from one vendor to another vendor when or if required. The participants of this session will also have ample time to ask questions in the interaction Q&A session with this experienced panel and should leave with insights and tools for implementation within their own individual organizations.

Speaker(s)

Richard T. Lippincott, RPh

Richard T. Lippincott, RPh

Executive Director, PPD, United States

Philippe Sorel Takam, PharmD, PhD, MSc, RPh

RFPs and Vendor Selection Process

Philippe Sorel Takam, PharmD, PhD, MSc, RPh

Senior Global Medical Info Lead, Ipsen, United Kingdom

Bernhard Gandolf

6 of 10 fail – Prepare your Organization for Vendor Management. Align Quality, Compliance and Cost, profit from Synergies

Bernhard Gandolf

Certified Management Consultant, Managing Director, Eisq GmbH & Co. KG, Germany

Fiona Syndercombe, MSc

Transitioning Medical Information vendors: Best practice and lessons learnt from a UK and Ireland team

Fiona Syndercombe, MSc

Manager, UK Medical, Biogen Idec Ltd, United Kingdom

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