Jess Thompson brings over 15 years of clinical research experience across labs, sites, CROs, and pharma. She founded Clinical Research Pro to empower professionals through education, development, and career growth. Under her leadership, Clinical Research Pro fosters a supportive community with programs on project management, risk management, change management, leadership, and wellness—addressing stress, work-life balance, and self-care. Jess’s mission is to recognize clinical researchers as whole individuals and provide impactful training tailored to the unique demands of the clinical research industry.

Melody Keel is a transformative clinical operations strategist and Founder/CEO of The Research Associate Group, pioneering a people-first approach to clinical trial excellence. With nearly two decades of experience across rare diseases, oncology, and CNS, she developed the proprietary Clinical Trial Operations Success Blueprint™ methodology. Melody's strategic consulting focuses on three core pillars: empowering people, building supportive culture, and implementing efficient processes. Through her Clin Ops Coaching Catalyst program, she develops clinical operations professionals to successfully navigate the operational challenges of trials. She also hosts "Beyond the Protocol" podcast and co-chairs the Clinical Research Cruise Conference.