戻る Agenda
Sponsored Session- How to Build a Hybrid MI Organization
Session Chair(s)
Troy Lase
Assoc. Director,Commercial Strategic Planning
IQVIA, United States
Richard Marcil
Chief Customer Officer
Conversation Health, United States
Medical and scientific expertise is increasing demand. And even more so post Pandemic. This has driven investments in the digitization and virtualization of Medical Information activities. The latter is most often underpinned by conversational AI, a technology that delivers a true human-like engagement for both text and voice support of your customer inquiries, 24/7/365. This session will explore how to create a hybrid Medical Information organization, and opportunities related to best blending humans and AI to deliver always-on customer support and engagement.