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Ottawa Marriott Hotel

Oct 29, 2013 8:30 AM - Oct 30, 2013 3:00 PM

100 Kent Street , Ottawa, ON K1P5R7 , CANADA

DIA's Annual Canadian Meeting: New Reality / New Frontiers

Session 4 Track 2 - Communications: Support Programs: The Pursuit of Patient Advocacy

Session Chair(s)

Karen  Feltmate

Karen Feltmate

President

Redstone Health Group, Inc., Canada

Patient support programs have been around in one form or another for many years. However, with a significant number of molecules going off patent and the complexity of some of the new medications be they drug, device or a combination drug/device, manufacturers are turning to these programs with increasing attention. This session will explore what drivers prompt new programs, their format and their deliverables. We will hear, what are best practices, what factors need to be considered and monitored and even some of the pitfalls that can be avoided. Finally, we will also hear the patients’ perspective on whether these programs are value added – or not.

Speaker(s)

Diana  Basmadjian, RPh

Patient Support Programs: Safety Reporting and Other Regulatory Considerations

Diana Basmadjian, RPh

Sanofi Canada Inc., Canada

Associate Director, Pharmacovigilance and Medical Information

Grace  Soyao

Leveraging the Patient Journey: Why it Matters

Grace Soyao

Self Care Catalysts, Canada

CEO and Founder

Susanne  Cookson

Patient Support Programs: Is There a Magic Bullet?

Susanne Cookson

Cookson James Loyalty, Canada

President

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