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MSL Performance Appraisal Continuum for Both Management and Individual Contributors: Coaching Feedback, Communication
Session Chair(s)
Vickee Beissel Altman, MEd, RN
MSA National MSL Manager
Roche Diagnostics, United States
Eric Jozefiak, PharmD
Director, Field Medical Science, CV/Metabolics
Bristol-Myers Squibb, United States
Learning Objective : At the conclusion of this session, participants should be able to: - Identify and apply effective dialogue in a customer-value guided discussion - Describe how to enhance customer value driven feedback and guidance by coaching and mentoring in daily MSL management - Discuss the differences and similarities between the MSL models related to customer touch points and effective field medical dialogue
Speaker(s)
Faculty
Vickee Beissel Altman, MEd, RN
Roche Diagnostics, United States
MSA National MSL Manager
Faculty
Eric Jozefiak, PharmD
Bristol-Myers Squibb, United States
Director, Field Medical Science, CV/Metabolics
Faculty
Kevin Appareti
Royal Philips, United States
Senior Director, Global Medical Science Liaison
Faculty
Bhrett McCabe, PhD
The MindSide, LLC, United States
Licesnsed Clinical Psychologist/Founder
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