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Estrel Hotel

Nov 29, 2016 9:00 AM - Nov 30, 2016 5:00 PM

Sonnenallee 225, 12057 Berlin, Germany

10th European Medical Information and Communications Conference and Exhibition

The only European forum dedicated to medical information and communications, organised by medical information and communications professionals.

Session 1: When MI Goes Online - Optimising the Customer Experience

Session Chair(s)

Marie-Luise  Helmich, PhD

Marie-Luise Helmich, PhD

Head of Europe Medical Information

Sanofi, Germany

HCPs, Patients and Caregivers seek information across digital channels and a multitude of devices. While the digital age offers the potential for innovative use of many new digital options, their evolution in the tightly regulated healthcare environment is still underway. This session will share three different digital views: at first we will present a successful real-life example of implementing multi-channel Innovation including hot topics like project drivers, potential pitfalls and top level metrics. The second part of this session will talk about some of the industry innovations that are in progress in order to move us closer to the level of digital engagement our customers need. We will also touch on some concepts that are outside of the typical pharma comfort zone. Finally it is your turn: Assess your level of digital readiness! We will carry out an on-the spot online survey to get an idea about the innovation level of all participants. Please install your DIA-App before you arrive!

Speaker(s)

Janet  Davies

Introduction

Janet Davies

Gilead Sciences, United Kingdom

Senior Director, Medical Information

Sabine  Lischka-Wittmann, DrSc

Multi-channel Innovation: Medical Information without Barriers

Sabine Lischka-Wittmann, DrSc

Lilly Deutschland GmbH, Germany

Sr. Director - Medical Information, Europe

Joseph  Falcone

Medical Information Online and Digital Initiatives

Joseph Falcone

Bristol-Myers Squibb, United States

Lead, Medical Digital Solutions

Marie-Luise  Helmich, PhD

Check your digital readiness! On-the-spot Online Survey - Please download your DIA app before you arrive!

Marie-Luise Helmich, PhD

Sanofi, Germany

Head of Europe Medical Information

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