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Luncheon and Professional Poster Session 7
Session Chair(s)
Stacey Fung, PharmD
Head, Global Medical Information
Gilead Sciences, United States
This session will offer a unique opportunity for any Medical Communications practitioner (e.g., information specialist, medical liaison, manager) to share their successes, challenges, and “pearls of wisdom” on various Medical Communications topics through poster presentations.
Learning Objective : - Compare different customer survey techniques and identify the best one for your organization - Critically evaluate the customer information collected to improve service quality - Recognize how to present customer information in a manner that can influence employee performance and business partner decisions
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