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Disney’s Coronado Springs Resort

2024 年 03 月 06 日 7:00 上午 - 2024 年 03 月 08 日 12:30 下午

1001 West Buena Vista Drive, Lake Buena Vista, FL 32830, USA

Medical Affairs and Scientific Communications Forum

3 Tracks (Medical Communication, Medical Writing, and Field Medical) + 1 Location = A cross-functional experience for knowledge sharing, integrated thought leadership, and proactive networking.

Session 9 Track 1: Podium Pearls

Session Chair(s)

Robert  Tamburri, PharmD, MBA

Robert Tamburri, PharmD, MBA

Director, Medical Information

Johnson & Johnson, United States

Session 9 Track 1: Podium Pearls

Learning Objective : At the conclusion of this session, participants should be able to:
  • Discuss and share best practices, experiences, and innovative processes for medical communications topics related to insights, contact center best practices, application of AI, and NLP searches

Speaker(s)

Mary  Mehrabian, PharmD

Considerations for the Development of Interactive/Innovative Medical Information Content– Insights From a Service Provider

Mary Mehrabian, PharmD

Eversana, United States

Associate Director of Global Medical Content Development

David  Bowers, PharmD

Medical Information Contact Center Best Practices

David Bowers, PharmD

PPD, United States

Senior Director, Operations

Kevin  Chen

Applications of AI to Medical Communications Beyond Document Writing

Kevin Chen

Synterex, United States

Consultant, Medical Writing

Sandrina  Clemente, PharmD, MSc

Impact on Tier 2 Escalations in a Global Contact Center After Introducing an NLP-based Search

Sandrina Clemente, PharmD, MSc

Alphanumeric, Portugal

Global Director, Operations & Conversational AI Architect for Life Sciences

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