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W 14: Evaluating REMS Burden: A Comparative Time Analysis of Three Options for REMS Stakeholders to Perform Mandatory REMS Tasks
- Associate Director, REMS Training and Technology
- Celgene Corporation
We performed a simulated comparative time analysis of REMS stakeholders completing mandatory REMS tasks across 3 different options/channels (online, telephone interactions with Celgene Customer Care Representatives (CCR), or Interactive Voice Recordings Systems (IVR)).