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Bethesda North Marriott Hotel and Conference Center

Feb 02, 2026 10:00 AM - Feb 04, 2026 12:45 PM

5701 Marinelli Road, North Bethesda, MD 20852

Regulatory Submissions, Information, and Document Management Forum

Don't miss the latest trends, innovations, and best practices in regulatory submissions, information, and document management (RSIDM)!

Session 6, Track 4: Achieving Regulatory Operational Excellence: People, Process, Data, Tech

Session Chair(s)

Noelia  Plaza

Noelia Plaza

Director of Process Excellence & Analytics, Daiichi Sankyo, United States

The session will blend key insights and learning from the fall Gens & Associates Regulatory Operational Excellence and World Class RIM study with experiences from two different sized sponsors. The session will minimally focus on 6 key areas that contribute to regulatory operational excellence: 1) process optimization / maturity, 2) KPI/Metric program effectiveness, 3) advanced technology investment priority and ROI, 4) Data Governance practices leading to high data quality levels, 5) authoring transformation (e.g. GenAI usage / ROI and 6) Regulatory Digitization progress.

Achieving Regulatory Operational Excellence: People, Process, Data, Tech
Steve Gens, Gens & Associates Inc.

DATA
Joerg Stueben, Boehringer Ingelheim International GmbH

RIM Technology Investment Priority
Sasikanth Godavarty, Otsuka

Learning Objective :

At the conclusion of this session, participants should be able to:

  • Recognize what constitutes a high performing Regulatory organization
  • Explain which advanced technology use cases are getting the best ROI
  • Implement practical approaches for improving a regulatory KPI/Metrics Program

Speaker(s)

Steve  Gens, MS

Achieving Regulatory Operational Excellence: People, Process, Data, Tech

Steve Gens, MS

Managing Partner, Gens & Associates, United States

Joerg  Stueben, DRSc

DATA

Joerg Stueben, DRSc

Head of Regulatory Information Management, Boehringer Ingelheim, Germany

Sasikanth  Godavarty

RIM Technology Investment Priority

Sasikanth Godavarty

Senior Director, Head of Regulatory Technology, Otsuka, United States

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