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Bethesda North Marriott Hotel and Conference Center

Feb 02, 2026 10:00 AM - Feb 04, 2026 12:45 PM

5701 Marinelli Road, North Bethesda, MD 20852

Regulatory Submissions, Information, and Document Management Forum

Don't miss the latest trends, innovations, and best practices in regulatory submissions, information, and document management (RSIDM)!

Session 5, Track 4: The Future of Regulatory: Reimagining Operating Models for the Digital and AI Revolution

Session Chair(s)

Cindy  Chiu

Cindy Chiu

Senior Director, Regulatory Affairs Operations, Merck & Co., Inc., United States

With a focus on real-world experience and multi-company perspectives, the discussion will delve into how organizations are adapting their operating models and capabilities to a digital future with transformed submissions. Panelists will share practical strategies for aligning global operations, overcoming challenges of fragmented data ownership, and the importance of cross-functional collaboration to reduce cycle times and improve submission quality—all while integrating new digital tools and AI capabilities. By blending insights on operating model redesign with the realities of technology adoption, the session will highlight:

  • Practical approaches to structuring regulatory teams and governance to support both global consistency and local agility
  • The impact of AI and automation on regulatory workflows, decision-making, and cycle times
  • Lessons learned from implementing digital solutions and managing change across complex organizations
  • Learning Objective :
    • Gain actionable strategies for leading technology-driven transformation in regulatory affairs
    • Learn practical approaches to optimizing regulatory operating models in the digital era
    • Employ guidance on integrating AI and automation while maintaining compliance and business continuity
    • Use insights from industry leaders on overcoming common challenges and driving sustainable change

    Speaker(s)

    Helena  Corte-Real Correia, PhD

    Speaker

    Helena Corte-Real Correia, PhD

    VP, Regulatory Data and Content Lead, F. Hoffmann-La Roche Ltd., Switzerland

    Tim  Twells

    Speaker

    Tim Twells

    VP of Regulatory Affairs, Enabling Functions, Novartis, United Kingdom

    Mukesh  Singhal, MBA

    Speaker

    Mukesh Singhal, MBA

    Partner, Deloitte, United States

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