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Session 6 Track 1: Driving Performance from RIM
Session Chair(s)
Jo English
VP and General Manager, Enterprise Technology
Calyx, United Kingdom
Most organizations implement a RIM technology to meet an operational or compliance need., tThis session will describe how you can enhance your processes to drive ultimate performance from your RIM technology. While describing the road to high performance, the speakers will provide clear examples of regulatory metrics that will demonstrate a high performing RIM technology and how to make the most of country affiliates.
Learning Objective : At the conclusion of this session, participants should be able to:
- Identify KPI metrics to demonstrate RIM performance
- Utilize the input from country affiliates to drive performance
- Describe a valuable roadmap to high RIM performance
Speaker(s)
The Path to high RIM Program Performance
Steve Gens, MS
Gens & Associates Inc., United States
Managing Partner
Regulatory Metrics that Drive Performance
Patterson Shafer
FTI Consulting, Inc., United States
Managing Director
The Last Mile: Harnessing the Power of Country Affiliate Offices to Achieve Global RIM Performance, Quality, and Compliance
Kelly Hnat
K2 Consulting/Gens & Associates, United States
Principal
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