Medical Affairs and Scientific Communications Forum

Session Chair(s)

Suneet Walia

• CEO
• Soterius, Inc., United States

Enabling Real-Time Responses & Engagement: Medical, MI, Commercial & HCPs Current practices followed by most organizations in responding to unsolicited queries from Health Care Professionals often take between 24 hours to 2 days. Medical team often has time available on their schedule, but they are not immediately present (or reachable) to engage in a scientific exchange. Soterius implemented its integrated platform at sponsors to accelerate these interactions, integrating availability and expertise check and several communication methods, improving engagement speed and quality.

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Learning Objective : Featured Topics:

• HCPs truly value scientific/medical discussions and engagement, but have busy schedules
• Need for faster response and better engagement tools
• Ability to connect on-line and off-line, self-serve scheduling and requesting information
• Processes and Technology that support in-person and virtual meetings
• Video, Chat, Phone, Meeting Platforms – So many methods, need for a single, integrated platform
• And more