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Using Quality-Inspired Dashboards to Track Patient Engagement
Session Chair(s)
Mary Murray, MBA, MS
Family Caregiver
Independent Consultant, United States
Dashboards are important for measuring sustained progress of patient engagement initiatives against goals and benchmarks. Commonly used in Quality and Operations areas, the application of dashboards in Patient Engagement is just emerging. Participants will discuss challenges of conceiving, establishing and maintaining dashboards to measure patient engagement initiatives in clinical development. Participants will share examples such as diversity among study participants, patient-centric protocol design changes, and site engagement. Those interested in attending are encouraged to bring their own examples to share.
Learning Objective : Discuss metrics to track in a patient engagement dashboard; Identify sources of data for benchmarking initiatives and measuring their performance; Describe patient engagement dashboard formats.
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