Terms & Conditions

  • General

    • Unless otherwise stated, the official meeting language of all our offerings is English.
    • Unless otherwise disclosed, DIA acknowledges that the statements made by speakers are their own opinion and not necessarily that of the organisation they represent, or that of DIA.
    • Recording of any DIA offerings in any type of media is prohibited without prior written consent from DIA.
  • Payment

    Credit cards accepted: AMEX, MasterCard, VISA. All charges are in Euro.

    Bank Transfers: When DIA completes your registration, an email will be sent to the address on the registration form with instructions on how to complete the bank transfer. Payments in Euro should be addressed to “Account Holder: DIA European Branch Office.” Please include your name, company, Event ID as well as the invoice number to ensure correct allocation of your payment.

    Payments must be net of all charges and bank charges must be borne by the payer.

    Your registration is secured only upon receipt of full payment.

  • Liability

    It may be necessary for reasons beyond the control of the organiser to alter the dates, venue, timing and content of the programme (including speakers) without prior notice; DIA EMEA cannot accept liability for losses incurred by delegates under these circumstances.

  • Cancellation Policy

    All cancellations must be in writing and be received at the DIA EMEA office four weeks prior to the event start date. Full event cancellations are subject to an administrative fee:

    • Industry (Member/Non-member) = €200.00
    • Academia/Charitable/Government /Non-profit (Full-Time) (Member/Non-member) = €100.00
    • Tutorial cancellation: €50.00

    If you do not cancel four weeks prior to the event start date and do not attend, you will be responsible for the full registration fee. DIA EMEA reserves the right to alter the venue and dates if necessary. If an event is cancelled, DIA is not responsible for airfare, hotel or other costs incurred by registered attendees. Registered attendees are responsible for cancelling their own hotel and travel reservations.

    Please note that switching from one event to another (for example for recurring  one training course date to antoher to is not possible. This is considered a cancellation and the same policy applies.

  • Transfer Policy

    You may transfer your registration to a colleague prior to the start of the event but membership is not transferable. Substitute attendees will be responsible for the non-member fee, if applicable. Please notify DIA EMEA office of any such substitutions as soon as possible.

  • Event Stream and Recording

    If you attend this event, we may take photographs of you at the event. We may also make video and audio recordings of events (both face to face and online) that may include your participation in the event, including your image, questions, and comments. DIA uses photography and recorded video and audio to promote our events and to make them available for later use to support DIA's mission to improve health and well-being worldwide by promoting the exchange of vital information and issues related to healthcare products, technologies and services. If our use of a recording requires consent by law, we will obtain that consent from you prior to any such use. Events go by extremely quickly. Attendees, speakers and exhibitors cannot attend all sessions and discussions. Photography and recordings are essential to allow attendees, speakers and exhibitors to learn from sessions and discussions they couldn't attend, capture the energy and atmosphere outside the official sessions, and allow persons who could not attend to view what transpired and learn from the event.

  • Privacy Statement

    DIA respects the privacy of all of its members and customers. The Privacy Policy applies to all information DIA collects, including information collected via this website and DIA online community websites, email and other electronic communications between you and DIA, event registrations, your learning experience, information provided to us by your employer, and information you provide to DIA offline. Please review the Privacy Policy here:

    View Privacy Policy