Terms and Conditions for DIA EMEA Meetings

  • Cancellation Policies

      All cancellations must be made in writing and received at the DIA EMEA office (basel@diaglobal.org) no later than four weeks prior to the start date of the event. After this date, there will be no refunds. Registrants who do not cancel prior to this date and do not attend will be responsible for the full registration fee. Registrants are responsible for cancelling their own hotel and travel reservations. DIA reserves the right to alter the venue, if necessary. If an event is cancelled, DIA is not responsible for airfare, hotel, or other costs incurred by registrants.

      Cancellations are subject to an administrative free:

      • € 200 for Industry (or Industry Representative), SMEs
      • € 100 HTA/Payers/Academia/Charitable/Gov/Regulators/Non-Profit/Patient/Student/Emerging Professional

      Fees will be withheld from the refund amount for meeting cancellations received by the published deadline.

      Any multiple purchase discounts that may have been applied will be void in the event of a registrant’s cancellation of any portion of their registration.

  • Transfer Policies

    Registrants may transfer their registration to a colleague at any time prior to the start of the event but membership is not transferable. Please notify the DIA EMEA office (basel@diaglobal.org) of such transfers as soon as possible, preferably in writing. Substitute registrants will be responsible for the non-member fee, if applicable.

  • Event Safety Code of Conduct

    DIA is dedicated to providing a safe event experience for all participants and others involved, including attendees, sponsors, vendors, staff, exhibitors, employees, and contractors.

    Given that the responsibility of a safe in-person event is shared among event organizers, event attendees, and all others involved, DIA has developed the following Event Safety Code of Conduct for all participants to abide by. This document outlines rules and regulations for acceptable and expected behavior. If we all collectively respect these rules and promote the health and safety of everyone participating, we are advocating for the well-being of our fellow global citizens.

    This Event Safety Code of Conduct is not intended to be a complete list of all rule and regulations applicable to a DIA meeting or event. DIA reserves the right to remove, or deny attendance to, any person who either: (i) violates, or is likely to violate, this Code of Conduct, or general health, safety, and well-being of other persons; or (ii) is disruptive and/or interferes, or is likely to disrupt or interfere, with the safe conduct of the meeting or event. All decisions shall be made in DIA’s sole and absolute discretion, and shall be final.

  • Event Notices

    Unless otherwise disclosed, the statements made by speakers and instructors represent their own opinions and not necessarily those of the organization they represent, or that of DIA (Drug Information Association). Speakers, instructors, agenda, and continuing education information are subject to change without notice. Recording of any DIA educational material in any type of media is prohibited without prior written consent from DIA.

    DIA reserves the right to restrict or deny admission to, or expel from the Event any person: (i) who in DIA’s sole discretion is behaving or threatening to behave in a manner which DIA reasonably considers to be disruptive of the Event; (ii) violating DIA’s rules or policies, or local, state, or federal laws, or whose conduct is deemed illegal, disorderly, or offensive by DIA in its sole discretion; or (iii) for any other reason in its sole discretion.

  • Event Stream and Recording

    If you attend a DIA event, we may take photographs of you at the event. We may also make video and audio recordings of events (both face to face and online) that may include your participation in the event, including your image, questions, and comments.

    DIA uses photography and recorded video and audio to promote our events and to make them available for later use to support DIA's mission to improve health and well-being worldwide by promoting the exchange of vital information and issues related to healthcare products, technologies and services. Events go by extremely quickly. Attendees, speakers and exhibitors cannot attend all sessions and discussions. Photography and recordings are essential to allow attendees, speakers and exhibitors to learn from sessions and discussions they couldn't attend, capture the energy and atmosphere outside the official sessions, and allow persons who could not attend to view what transpired and learn from the event.

  • Privacy Statement

    DIA respects the privacy of all of its members and customers. The Privacy Policy applies to all information DIA collects, including information collected via this website and DIA online community websites, email and other electronic communications between you and DIA, event registrations, your learning experience, information provided to us by your employer, and information you provide to DIA offline. Please review the Privacy Policy here:

    View Privacy Policy

  • Exhibition Access

    If this event includes an exhibition, your registration includes access to the Exhibit Hall or Tabletop Display Area during posted open hours. DIA does not allow access to the Exhibit Hall to anyone under the age of 18.