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Session 6 / Venue 6: Deploying Lean Six Sigma in your Organization - Problem Solving Approaches in Research and Development
Session Chair(s)
Kazutoshi Maki
Chairman
GENEX Partners, Japan
Lean Six Sigma has been implemented/deployed into the R&D organization since 2005 or earlier, but there are ongoing discussions on the success factors and barriers to implement/deploy this methodology as well as the tips to proceed the Lean Six Sigma project successfully in GEMBA level. In this session, we will discuss those by reviewing the previous cases with: 1.) Service quality viewpoint, 2.) Customer’s standpoint; and 3.) Expert’s knowledge/experiences.
Speaker(s)
Service Quality Improvement of Help Desk which sponsor Outsources for Conducting Clinical Trial - From a Sponsor’s Standpoint
Kouichi Ichikawa
Pfizer Japan Inc., Japan
Group Lead, Study & Site Operations Group 1
The Quantification of Issues and Clues to Solution(s) on the Source Data Verification (SDV) - From a Study Site Viewpoint
Kazuhiko Kamiyama
Pfizer Japan Inc., Japan
Senior Manager, Clinical Operation Group Lead, Development Operations
Key Success Factors of Implementing SixSigma Project into the R&D Organization
Masahiro Kaneko
Novartis Pharma K.K., Japan