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The role of a leader in organizing and leading a group is often misunderstood and, as a consequence, the group may not perform up to expectations, or it may spend a considerable amount of time dealing with dysfunctional group dynamics instead of the work to be accomplished. This short course addresses those issues by exploring the types of work groups, how they can be more effective, and how individuals can correct group dynamics and help the group achieve higher levels of performance.
Who should attend?
This short course is designed for individuals who must manage group activities on a permanent or project basis, for those who must work on teams but are not in charge of teams and want to learn how to exert influence on group behavior. This course will also benefit individuals to whom project managers report.
At the conclusion of this course, participants should be able to:
Identify the different types of work group structures and be able to predict the quality of work the group will produce
Identify ways to correct dysfunctional group dynamics
Create and maintain cooperation among team members, including cross-functional teams